All Jeans are shipped directly from storage. When we shipped out Jeans , we will supply tracking number for you.
There is 48 hours processing period once payment is received. Once Jeans are shipped , we will email you with tracking number so you may track your order. You will have your products within 5-14 business days (not counting weekends or Holidays). Most orders are processed and received by customers within 10 days . Some orders may take longer due to uncontrollable circumstance.
We are not responsible for unclaimed packages. Any unclaimed package will not be resent! Make sure that you give a valid address when ordering, and make sure you are available to claim your package. We will not resend orders returned due to being unclaimed by customers!
Out of Stock
If your Jeans are out of stock, We will send you an e-mail . Please add email in your list so you get e mails from our site.
Exchanges policy
All exchanges must be addressed within 5 days of receiving products. In order to make an exchange, all Jeans must be in original, unworn, dead stock condition, with original packing or you will not qualify for an exchange. Exchanges can only be made if the products were factory defects and/or it was under our mistake.
Unacceptable reasons for exchange are customer chose wrong size/wrong color/wrong style/customer decides no longer wants.
We will exchange if we sent incorrect products or products are factory defective.
A 15% Restocking Fee MAY Be Applied To Exchanges Depending On Each Circumstance; It May Be Waived Depending On The Circumstance Of The Order.
wholesalejeans.to Reserves The Right To Apply This Charge To Any Exchange!
We will not accept returns or exchange just because the customer decides they no longer want a jean, or because the customer has picked the wrong jean or because the customer thought they would look different from the pictures.
Read our policy and make sure you select the correct product, color ,and ask any questions about the products before you purchase! you can send emails
Return Policy
You may return products under same restrictions as exchanges. If a refund is issued, it will be in the same form as original payment. We are not responsible for shipping costs in either exchanges or returns, and for all refunds there is a 15% processing fee. Exchanges are completely free of charge, although we are not responsible for shipping costs.
